The Ultimate Guide To selling
The Ultimate Guide To selling
Blog Article
Regardless of which system you get started with, you are able to constantly change if your online business prerequisites change Later on.
however it might have been a lot more difficult and way a lot less fun! Thanks for every thing.|With a special event, even so ??say a birthday or marriage ??you should mix items up a tad with an extra thoughtful thank you Be aware.|Vendor College is actually a absolutely free instructional source made to empower the good results of your enterprise. Learn how to list, price tag, fulfill, and advertise with Amazon, or explore Sophisticated topics to acquire your selling to the subsequent degree.|Some might say writing an excellent "thank you" Be aware is a shed art, but we couldn't disagree much more. It's A necessary Section of expressing gratitude when somebody gives you a gift in your birthday or marriage ceremony, or once they mail a little something being an expression of condolences.|Nope, she will be able to gown appealing without wanting skanky/slutty/trashy but not to hunt focus essentially. It truly is all during the Frame of mind as well.|For B2B profits, I believe you?�d be greater off together with your individual Web site with the get-go: it?�ll appear far more professional than selling on a third-bash platform.|You should utilize any packaging materials you might already have in your house or get free of charge bins from carriers. For an additional contact, eBay branded supplies are available to get. Buy eBay branded packaging - opens in new window or tab..|Sellers who use the New Seller Tutorial during their very first 90 times produce around 6x much more to start with-year income on typical.|For a salesperson, you might also be shocked to hear that 71% of prospective buyers prefer performing their very own investigation in place of Chatting with a human. It doesn?�t shock me ??Once i?�m studying a product, I visit excellent lengths in order to avoid bothering revenue or support employees.|In the event you recognize that a single prospect went using a competitor while the other selected your product or service, you can slender down The explanations why that occurred.|Get off to an excellent begin by studying our guides on generating powerful listings, creating your shipping choices, and running your listings after you've offered your item.|You may also leave an perception by recapping your worth proposition, emphasizing important benefits, or featuring an exceptional deal or reward to make a unforgettable conclude in your presentation.|Evaluate your needs: Before you make a adjust, evaluation your sales effectiveness, inventory ranges, and ecommerce advancement approaches to determine if a system swap is beneficial.|After we received home Dave explained that he was stunned. I had been actually surprised and requested him why. He reported it had been negative enough that Ken observed me undressed but now so did their son. He reported I must have stopped the shoot when we observed that the son was there.|Stay instruction: Get your inquiries answered in real time by way of live periods with specialists on a range of topics. Sessions might be re-viewed on need.|Our "personal everyday living" is great. I sort of took the guide in the beginning - he was a heck of an excellent scholar! I hardly ever deny him and he by no means denies me. We have discussed fantasies and have even attempted several. So I do know he's pleased.|Subscribe to The united states's greatest dictionary and acquire 1000's more definitions and Sophisticated lookup??ad|advertisement|advert} free of charge!|Then, once they?�ve finished their assumed, connect their information again to them, talk to them to validate if you understood them effectively, and pose a question offering even further clarification.|After an item is outlined by on the list of previously mentioned sellers, Other people sellers can match features to its products element web site. They could be prompted to accomplish a manufacturer selling software 1st.|Sellers who use the New Seller Guidebook in the course of their initial 90 times make approximately 6x additional very first-yr gross sales on ordinary.}
plus they get to make it happen with higher-affect applications and plans that simplify their small business and value a lot less than alternate options.|As described above, necessities don?�t need Significantly persuasion, though the phrase ??necessity|requirement}??has also improved with time. Everything can transform a requirement if you may make it appear to be one. Certainly one of The main things about selling is that you've to offer a solution to a particular difficulty.|Should the product you would like to promote is presently while in the Amazon keep, in most cases you can use its item ID, or GTIN, to match an offer to the prevailing products detail web page. If a product isn?�t now during the Amazon retail outlet, you?�ll need to create a new products element site.|So your wife really should gown in a baggy tshirt and sweat trousers any time you go out so she does not draw in the attention of other men? I love to seem great Once i go out for ME And that i wish to appear superior for the person I'm with. It's got Definitely nothing at all to do with attracting the attention of other men.|A statement of compliance is revealed on all listings. eBay will likely be dealing with present sellers through 2024 to make sure recognition of this obligation and compliance with EU legislation|I am aware this isn?�t Anything you signed up for, but you keep displaying up for me every day. I'm able to?�t thank you plenty of.|Yeah, like I get that every person is different, but I style of squirm when I listen to Females say "Why squander revenue on lingerie, guys just choose to get them off asap" or even the like. For me It is the precise reverse. In the past with girlfriends I have reported to help keep their bras and panties on for awhile, or at least the bottoms getting that quite a bit of women right away acquire bras off lol in advance of going at it.|Ebooks In-depth guides on dozens of subjects pertaining to your marketing and advertising, profits, and customer support industries|Any time you established a cost, you shield your small business and stop overcharging your buyers. Take into account that in the event you overcharge folks, they?�ll possibly find they could have bought your item for significantly less income somewhere else, which implies you?�ll lose a consumer and could experience unfavorable phrase-of-mouth.|Thanks to All people who posted ??happy|pleased|satisfied|content|delighted|joyful} birthday??messages for me currently! I browse each individual one of these, plus they completely produced me smile.|For most items, we can offer a selling price suggestion for yourself based on a short while ago bought, related items. How you price tag your item can rely on how you prefer to provide it?�Auction or Obtain It Now. Opt for a reduced starting off price tag for auctions to produce more desire.|Trustworthy by organization builders around the world, the HubSpot Blogs are your selection-one particular source for education and learning and inspiration.|This approach is created for sellers who count on bigger income volumes and can benefit from Superior selling resources. It?�s also suited to set up sellers or Individuals planning to scale their functions.}
When deciding which ecommerce platform to select, you need to uncover the best platform for the type of products you wish to market. By way of example, selling digital goods typically requires a professional System. Whereas, physical products and solutions is often offered by way of most normal-objective ecommerce platforms. A+ Content to the listings,??you?�ll have the ability to reveal Each and every variety of A+ Content, explain the necessities for using the A+ Articles Supervisor, plus much more.|Studying the marketplace, choosing a goal shopper, environment costs, and creating a website are only the beginning of Mastering how you can sell everything on line. You now have to thread the needle amongst all 4 of such techniques, Which starts with lead era.|The truth is, It doesn't matter how comprehensively you?�ve investigated your prospect, there'll be gaps inside your information, so you gained?�t have the capacity to assistance the customer solve their problem should you don?�t totally are aware of it.|If the product or service is elaborate, you might need to supply your buyers with assist so they can set it up and use it quickly.|However, you don?�t will need to invest hrs studying a consumer?�s 500-web page small business e book ??unless you work in e-book publishing|When you?�ve requested a thoughtful issue, listen. Truly listen to what the client is expressing, and don?�t just look forward to your convert to talk.|Using this type of tactic, the decoy is strategically built to make among the list of other available choices much more pleasing. This is generally done by earning the decoy just like the desired possibility but slightly inferior concerning characteristics, Advantages, or rate.|Selling is just not simpler by any indicates, especially now. Corporations usually really have to confront setbacks, but Those people setbacks will have to not demotivate you or sidetrack you. Profitable providers or salespersons constantly favor initiatives.|Comparable to provocative selling, it really is a way where a salesperson considers a potential buyer?�s requires holistically to propose individual solutions or solutions which will better deal with their precise issues and problems.|From Expert to Specific: When you don?�t see an choice to swap to an Individual selling system, you might be enrolled in other Amazon providers that have to have knowledgeable selling plan.|Pro suggestion: HubSpot?�s Guide Seize Software has numerous functions that make it easier to travel gross sales, like guide scoring and prioritization. And I've some Great news for those who?�re a funds-mindful startup proprietor: you may get commenced without cost!|We understand it wasn?�t easy creating the trip out for our wedding, but we've been so grateful you built it and will be considered a Component of our Unique day.|It might be tempting to scrap your product sales training and just sell within the fly, but resist the temptation. After i?�m in the getting end of a product sales pitch, I want a perfectly-crafted, considerate speech that demonstrates a service or product?�s well worth.|As you might not be capable of get everyone about, you may handle confirmation bias by using social evidence, highlighting optimistic reviews, supplying data-pushed evidence, and aligning with all your prospect?�s values and ambitions.|??Let us|Allow us to|Let's} be grateful towards the people that make us happy; These are the charming gardeners who make our souls blossom.????Organizations grow as a result of communities. That is why it's important to ??invest|make investments|commit|spend|devote}??in the Local community you're employed in.|, we?�re committed to manufacturing large-top quality written content by writers with knowledge and working experience within their subject in session with applicable, competent gurus. We depend on reliable Most important resources, which include government and Skilled businesses and tutorial establishments in addition to our writers??private encounter the place correct.|Whenever you grow to be an Amazon seller, you've the option to sign up for a person or Specialist selling system. But which is best for your company? Equally options have one of a kind benefits, so let?�s investigate the main points and find out how they Review.|Irrespective of whether you need to make some more income, filter unwelcome items from round the residence, or maybe get started a company, it?�s effortless to start selling on eBay.}
far too familiar??with your product or service, you could possibly struggle to elucidate it in a way that a prospect can have an understanding of.|?�Appreciation is an excellent factor. It makes what is superb in Other people belong to us in addition.????Both the person and Professional selling options supply one of a kind pros customized to different demands. With careful thought and the right approach, it is possible to maximize your selling prospective with Amazon.|When you?�re the rights proprietor for an suitable model, we suggest enrolling it in Amazon Model Registry prior to deciding to list your merchandise.|Present EU small business sellers have agreed to eBay's Person Agreement and their obligation to comply with the guidelines from the nations around the world in which they market.|A prospect that has a superior knowledge level received?�t appreciate oversimplification, but one that has a very low information stage may possibly need to have some track record facts to appreciate your pitch.|Individuals like talking about them selves as well as their cases, so in the event you demonstrate authentic fascination and curiosity, it will help them warm up to you.|Take a deep breath, and loosen up. We?�ve acquired you lined with the best thank-you messages for every situation, whether you?�re trying to find anything sweet, heartfelt or humorous. Deliver them on their own or use them as a leaping-off issue.|So I have experienced this dialogue a handful of situations with my spouse with regards to dressing captivating whenever we head out. She states she likes to dress sexy both for me and for her. She statements she is not carrying out it so other guys will evaluate her, but she does recognize that kind of comes along with the territory. She thinks which i would really like that other fellas are thinking about her, as that might show These are jealous that she's with me rather than them.|This could be so simple as walking The shopper in excess of into the dollars sign-up to accomplish the sale or as nuanced read more as asking for several signatures over a lengthy agreement. No matter, it?�s critical that you close the offer formally.|Like most purchasers, I choose to feel that I?�ve gotten a very good deal from the buy. This is why, I believe a superb salesperson ought to depart some wiggle room all over selling costs.|Amazon?�s New Vendor Information is actually a established of brand, logistics, pricing, and advertising services which will help sellers deliver around 6x extra very first-12 months revenue on regular. Seller College provides A selection of instructional content material that may help you make the most of the New Vendor Manual.|If you're able to?�t resolve a problem having a customer directly, or if you're thinking that a customer violated among eBay?�s procedures, we?�re generally willing to action in and assistance.|According to this effect, the information we acquire initially functions being an anchor from which we Appraise all even more facts.|Never get me Mistaken I do even now get pleasure from viewing my girlfriends inside the buff but as an example if It really is just me and her I prefer to her stroll close to in her bra & panties than just nude. Considering that the only possibilities are nude or prancing all over in only underwear, I'll go.|You should sign-up to take part in our conversations with 2 million other members - It is really absolutely free and swift! Some community forums can only be seen by registered customers. After you create your account, you'll customize options and entry all our 15,000 new posts/working day with less ads.|is a reasonably steady question in your individual and professional lifetime. By some means, it?�s infuriating to both the individual asking and answering it.|I?�m not recommending you're taking an alarmist solution like an antivirus firm I received?�t title here. That said, you can emphasize what a possible customer may well pass up out on when they don?�t invest in your service or product. This appeals for their innate aversion to decline and may inspire them to create a call faster.|personal/individual/precise item Often consumers who like a specific item of garments will ask for it at more than one department of precisely the same store.|For that record I am not seeking to troll or cause some massive argument, just remaining trustworthy about how I truly feel and would seriously like some views from Women of all ages.|So, what do you do with these samples of how psychology is often used in your sales conversations? Strategy them ethically, Along with the legitimate intention of being familiar with and serving the prospect?�s needs while developing have confidence in and rapport.|Snap your items from a number of angles in a very perfectly-lit place, and seize any blemishes for transparency.|Even just after demonstrating and convincing the potential buyers regarding your product?�s usefulness, you continue to have to shut the offer.|After all, the very best thank-you card messages are individual and tailored to the celebration. And though a lovely thank-you information can be a reward alone, get more info when another person seriously goes previously mentioned and outside of in your case, you may want to display your appreciation with greater than words. That?�s where by a thoughtful thank-you reward is available in, naturally.|Once you've registered an eBay account and completed verification, you could create a listing for the item you ought to offer.}
eBay is effective with third-party associates to supply company sellers with funding from the eBay Seller Money program. a Midwest accent I listen to???it is possible to respond and share a bit about on your own.|?�You adjusted my existence with out even trying, And that i don?�t Believe I could at any time let you know just how much you mean to me. I'm able to?�t envision what matters can be like if I hadn?�t fulfilled you.????Pro idea: When studying as a result of a potential shopper?�s website, take notes on the foremost speaking details and maintain these notes at hand all through product sales phone calls. If you're able to go deeper than basically saying, ?�I like your site ??it?�s well-prepared,|Were you aware? Amazon provides cost-free instructional sources Amazon Seller College offers free of charge education films and tutorials to assist you find out how to provide within the Amazon keep and use optional applications.|I?�ve always thought creating rapport was very important for gross sales, which year?�s Product sales Developments Report confirmed that. Around eighty two% of profits gurus say that partnership creating is The main Section of selling.|I are convinced remaining a very good salesperson isn?�t about convincing a shopper which they really want whatsoever you?�re selling. As a substitute, it?�s all about concentrating on the appropriate buyer who will gain from your offerings and then building interactions with them.|Closing the sale offer is not the final A part of the selling. Companies nowadays can only thrive if they're able to Construct and preserve a long-time period romantic relationship with their consumers.|We?�ve bought highly effective equipment to assist you manage your stock and orders, monitor your sales, and Create your brand name.}
Helpful day: If at all possible, system the changeover to coincide with the billing cycle to stay away from unforeseen prorated fees. selling generally is a continuing course of action that in no way ends, You then?�re heading to make it to the big time.??People in Group quarters - Wards in navy hospitals for people who have no usual home in other places (%)|Your generosity is barely outdone by your kindness. Thank you for that wonderful present and for considering us on our marriage day.|Lowest Amazon price: The bottom price tag at the moment made available from a vendor within the Amazon store. We share The existing cheapest Amazon value to give sellers who listing an item to the opportunity to match or conquer it.|Thank you a great deal of for becoming a member of us on our wedding ceremony day and helping us rejoice this special time in our life.|??There is no|There isn't any|There's no|There is absolutely no|There isn't a|There is not any} far better method to thank God for your sight than by offering a assisting hand to someone in the dark.????I feel it?�s Protected to convey they possibly aren?�t your favorite man or woman to talk to. Add a bragging tone, plus they turn out to be In particular intolerable.|around the shelf the 7 days prior to. From CBS Community Do not make people go through three hundred phrases of back again-Tale just before they get to the motion item|When speaking with motorists, I believe it?�s finest to be direct with them and obtain to The purpose. So, concentrate your messaging on their own objectives And the way your goods and services might help them there.|Amazon also collects a referral price on Each individual item sold, and also other selling costs can utilize in some cases. Some optional resources and packages require included expenses.|The standard or common selling idea mostly aims to distribute as a lot of solutions as feasible, and sustaining an extended-time period buyer relationship is generally a secondary goal.|?�Appreciation could make per day, even adjust a lifetime. Your willingness to put everything into words is everything is essential.????To further more aid the worth of rapport for salespeople, I?�ve made an effort to pinpoint the ways in which it drives sales. Here?�s what I discovered:|??Make it|Allow it to be|Ensure it is|Help it become|Enable it to be} a pattern to inform men and women thank you. To specific your appreciation, sincerely and without the expectation of everything in return. Actually recognize Individuals about you, and also you?�ll before long come across a lot of Many others all-around you. Actually enjoy lifestyle, and you?�ll obtain that you've got much more of it.????Even though the most effective message to put in writing in any type of card is often a customized 1, we all need slightly inspiration often. Start with Many of these sentiments, after which increase an element which makes it your individual.|According to your business demands and eligibility, numerous funding options could possibly be accessible to assist you increase your business. To determine extra, see our eBay Seller Funds web site.|Because of this, it?�s crucial to check with considerate concerns through your discussions ??and lots of them.}
And, in my view, staying a fantastic salesperson isn?�t about aquiring a fantastic reaction to ??sell me this pen.??Look through our comprehensive catalog by subject matter, try to find specific trainings, or sign up for an future Are living teaching session. It is possible to customise your Discovering and have suggestions For added content.|I wish to glimpse great when I go out for ME and I like to look great for the dude I'm with. It has Totally nothing at all to perform with attracting the attention of other guys.|And whilst it is best to ship thank-you cards as soon as you can following a birthday, marriage ceremony, Specific celebration or significant favor, there isn't any expiration date get more info on gratitude. Everytime you reach it, they will value the assumed.|By the point you?�ve completed your marriage ceremony thank-you notes, you may be searching for the best anniversary messages to rejoice your initial calendar year jointly!|Be sure to sign-up to take part in our conversations with 2 million other users - It really is free and speedy! Some community forums can only be noticed by registered users. Once you create your account, you can customize selections and access all our fifteen,000 new posts/day with much less ads.|Some give free of charge ?�ship from your home??pickup. Print your transport labels with eBay to get a reduction within the carriers we perform with. If you don?�t Have a very printer, we also give QR codes for eBay labels.|Based on the decline aversion effect, people respond far more strongly to the opportunity of losing a thing we currently have than the potential of getting a little something we don?�t.|Every person learns differently. That?�s why we offer schooling for various Studying variations. Keep up-to-date on tools, procedures, and opportunities with videos and downloadable guides that span over one hundred twenty five matters throughout world stores.|When you see selling to be a method as opposed to a transaction, you?�ll set by yourself up for achievement. Continue reading to know what that appears like.|to the protection I have and leave my devices subjected to hacking. To me, this was more convincing compared to the prospect of gaining extra antivirus defense.|You can even observe how other sellers are pricing their items, or use Greatest Supply to negotiate and sell faster.|Our brains are wired to reply to specific predicaments in precise approaches. I?�m not recommending any devious methods, but you ought to be mindful of specific quirks on the human brain which can be related to salespeople, such as:|She could put on what a lot of would consider to be awful major substantial-waisted white kinds And that i'd locate it truly incredibly hot. Bizarre almost certainly. But which is how I sense. I have also stored (with their authorization) a number of pairs of former ex gfs undies.|It means the whole world that you just took the outing of one's active program to spend a while with me. Thank you!|When I?�m generating an in-person presentation, I can easily location the driving force personalities within the place: they look disinterested Once i?�m to start with describing an item or method, and their eyes light-weight up when I explain to them what precisely can be reached.|Will it matter to my brain which i?�d generally only commit a most of $5 on my morning juice? ??Apparently|Evidently|Seemingly} not.|Customers from suppliers are offered the opportunity to go through style collections item by item and area orders.|A person might imagine that selling is often a product or service is straightforward. Very well, it may have already been much easier many years back, but points have adjusted with time. It is solely impossible to produce a item and supply it out there, similar to that. Here are a few simple needs for powerful selling:|When Jones actively listened to The client?�s considerations and discovered her want to bring in additional foot targeted visitors, an answer offered by itself: ??I was|I used to be|I had been} capable of pitch the indication being an financial commitment in lieu of an price and look for a tailored Resolution that was a lot more in step with her funds. This not just resulted in the sale but additionally a repeat purchaser and advocate.??They even went on to state that AI will save them two hrs each day on administrative responsibilities. That?�s an enormous chunk of your time, provided that sales execs only devote about two several hours daily truly selling.|A graduation is a chance to thank the people today in your life for supporting you for the duration of university and within your up coming experience. Immediately after an job interview, a thank you Be aware can clearly show the amount you enjoy The chance.|You'll be able to schedule both daily or weekly payouts, and we will deposit your earnings specifically into your bank account.|Currently being aware of the curse of information is the initial step to overcoming it. When Talking to gross sales potential clients, you?�ll should put by yourself of their shoes and reveal things just.|The subsequent desk breaks down vital elements of the person vendor approach and Pro seller account, so you're able to Look at them side by facet:|Due to their desire for harmony, individuals with amiable personalities are inclined to avoid conflict. Because of this, it?�s ideal not to utilize confrontational language with them.}
You can find female photographers who do that sort of labor. That option must have been talked over before making a choice. I am also in a little disbelief that the shoot continued Regardless that the son was there.
In the long run, maybe it?�s wiser to surrender prior to the miraculous scope of human generosity and to just maintain stating thank you, eternally and sincerely, for as long as We now have voices.????I am enthusiastic about what both of those Guys and ladies's thoughts are concerning this. It may be important to Take note that my wife And that i are both of those fairly properly suit and appealing.|But once you?�ve uncovered your great customer, you could?�t just sit again and check out your revenue figures grow. Instead, you?�ll really have to abide by some qualified-approved greatest procedures, which this article goes as a result of intimately. Listed here?�s Whatever you?�ll discover:|My boyfriend is offended with me for commenting on Yet another man's instagram story. He is not speaking to me at the moment. (|Motorists are interested in success and the bottom line. They are often action-oriented and don't want to engage in smaller discuss.|Perhaps that is a memory you share from the social gathering in which you acquired a present, an inside joke from a vacation you went on collectively, or how you propose to implement a monetary gift. Whichever it's, do not forget to seal it with love.|People today in Group quarters - Wards on the whole hospitals for people who've no common house somewhere else (%)|Can?�t make your mind up regardless of whether you should provide a services or products? Think of how the profits procedures differ between them.|Immediately after configuring your Vendor Central account, you can use it to list and cost items, deal with your stock, and fulfill client orders.|Thanks for bringing dessert to the group. You?�re constantly looking out for Some others, and it doesn?�t go unnoticed.|If you wish to be a lot more empathetic in direction of your buyer, then Option selling is one of the best ways to do it.|Transactional selling generally concentrates on giving a product rapidly and caring much less about creating long-time period interactions.|Pro tip: I recommend you go a stage further and evaluation the LinkedIn profile of the company your prospect works at. You could find out latest information, like field awards they?�ve gained, and obtain a basic idea about the corporation?�s aims and needs.|To be a Component of the onboarding method, new sellers on any eBay EU Market comply with adjust to all EU rules|To find out about the most up-to-date platform changes, enhancements and instruments that are important to your organization, read through our Vendor Middle updates - opens in new window or tab.|Nevertheless, what could possibly be skanky/trashy to some could possibly be classy to Some others along with the other way all over.|Sellers who use the New Seller Tutorial in the course of their to start with 90 days produce somewhere around 6x much more 1st-year product sales on normal.|Let me Offer you an illustration of this: I bought a free of charge trial Edition of antivirus application. In the event the trial was Virtually about, the company informed me I used to be about to eliminate obtain|Once i was an editor at HubSpot?�s Income Web site, I needed to constantly keep updated with product sales tendencies to guarantee all the things we published presented Outstanding benefit to readers like you. To accomplish this, I study the blogs and view parts of believed leaders anywhere I could discover them.|Sellers who use The brand new Vendor Information through their to start with ninety days create about 6x far more 1st-yr gross sales on average.|Amazon operates stores worldwide, allowing you to definitely mature your business internationally despite in which you?�re Situated.|Displaying gratitude is the most effective stuff you can do, both yourself and for Other folks. Additionally, stating ?�thank you??ranks high Among the many etiquette principles you need to always follow. So why can it be so tough to write thank-you messages? In all probability due to the fact a simple thank-you concept has to express a complete great deal extra than just ?�thank you.|Existing EU business sellers, and non-EU organization sellers listing actively, will encounter payout blocks over the verification method when there is a difficulty with financial institution verification|It is largely a ??seller|vendor}-oriented??strategy with enjoyable purchaser requirements for a core goal. |Those with expressive personalities are interested in men and women And exactly how Tips have an impact on Other people. They are usually outgoing, enthusiastic, and sociable within their interaction.}
Once i question a colleague, Mate, or relative to endorse sure service professionals, like a hairdresser or an electrician, I take their advice on board with no hesitation ??to me, a reliable referral can be a more powerful draw than a huge selection of five-star reviews I?�ve viewed on line.
If you are working a business or Doing work for a salesperson, the promotion of your enterprise is important. You can do that with different types of promotional materials, social networking posting, Web site, etc.}